1. Where do I find my username/password information?
If you are an existing member and forget your username and password information, you may click here. If you do not remember your username but know your password, you may type in your email address associated with the account and password. You may then click on the “Members” button which will show your password.
If you forget your password, you may click here and then click on the “Request new password” button. You may then enter your username or email (in case you forgot your username) and a new password will be emailed to you.
2. How do I join as a new member?
To join as a new member, you may either join online here or click here to download a membership application and mail back to the WBA office. If you join online, you may pay by credit card or send in a check. Please note that if you select the pay by check option, your membership will not be considered active until you submit payment.
3. How do I renew my membership?
To renew your membership, please login to your account (see #1 if you do not remember your account information). Once you are logged in click here to renew online or here to download a PDF of the membership application. You may change your membership type and/or add a premium directory listing. Please note that if you select the pay by check option, your membership will not be considered renewed until you submit payment.
4. How do I update my contact information?
You may update your contact information at any time. If you need to update your information before your membership expires, you first must login and then go to directory listing under the Members tab. You may fill in the correct information and click submit at the bottom of the page.
5. How do I remove information from my referral directory listing?
To add/remove information from your directory listing at any time, you should first login. Next, click here. Near the bottom of the form, you will see an option that says “list me in the directory.” If you do not want to be listed, check “no.” If you do want to be listed but want certain fields hidden, check the fields (email, phone, address, picture) you would like to be hidden. Finally, click submit at the end of the form.
6. How do I upgrade my referral directory listing to the premium level?
You may also upgrade your referral directory listing at any time. If your membership is due to expire, you may add a premium directory listing (for a $100 fee) during the time of renewal. Once you pay, you will receive an email asking you to click on a link to fill in your premium directory information.
Please click here if you are interested in upgrading to the premium level. After you pay, you will still receive an email asking you to click on a link to fill in the information.
7. How do I register for events?
To register for events, click on the event calendar under the Events tab. Find the event that you want to register for and then click “Register Now.” You will be prompted to enter your contact information and email. You may also register other guests.
For paid events, please note that you must be signed into your account to receive the WBA member discount.
8. How do I join committees?
To join a committee, first make sure that you are signed into your account. Once you are signed in, click on the Committees tab. A list of all the WBA committees will be on the left and then click on the ones of interest. Once you click on a particular committee, you will see the word “Group” and then “Request group membership.” Click on this link. You will then be brought to a page where you can join. Please note that your committee membership must be approved by a WBA staff member and will be pending until approved. You will receive an email confirmation once you are approved.
9. How do I remove myself from committees?
To remove yourself from a committee, first make sure that you are signed into your account. Once you are signed in, click on "My Account" under the Members tab. Once there, you will see all of your committee memberships under Group Memberships. Click on the committee you would like to leave. Once on the committee page, click on "unsubscribe from group."
10. How do I unsubscribe from committee messages but remain in the committee?
To remain in the committee but unsubscribe from messages, first make sure that you are signed into your account. Once you are signed in, click on "My Account" under the Members tab. Once there, you will see all of your committee memberships under Group Memberships. Click on the committee you would like to leave. Once on the committee page, click on "unfollow committee."
11. How do I access the committee forums?
To access the committee forums, you must first be logged in as a member of a particular committee (see above on how to join committees). Click on the committee to which you belong and you will see a button that says “Committee Forums.” Click underneath that button.
To write a topic to go to the whole committee, click “New Topic.” To respond to a topic, click on the topic and then “Quick reply.” Please note that this message will go to the whole forum. If you would like to respond only to the person who wrote a particular topic, click on the button “send email” under their name in the post.
Other questions? Please contact firstname.lastname@example.org.
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